Healthcare Professionals
Feel Good Suffolk supports people to make positive changes to their health and wellbeing.
It’s a collaboration between Suffolk County Council’s Public Health & Communities team and all District and Borough councils, plus health partners.
People in Suffolk are helped at the right time and place to make positive changes to their health and wellbeing.
This website is the digital front door to the new Feel Good Suffolk service providing:
Universal, quality-assured information and signposting for self-help
Access to a referrals management platform for more intensive support
The service will deliver interventions for both universal and targeted population groups within:
Adult Weight Management – Healthy Weight
Physical Activity – Be Active
Smoking Cessation – Stop Smoking
How to use this service as a healthcare professional
Please remember:
There is a wealth of free information on this website which you can encourage clients to access.
All referrals (either via a clinician or client) will be triaged by a Feel Good Suffolk Advisor. The advisor will then contact the client to go through their referral form and discuss their needs in further depth, to find out what support they need and inform them of the next steps.
Important: Suffolk-based practices and all pharmacies (non-Waveney)
Referrals into Feel Good Suffolk
- Feel Good Suffolk’s referrals platform will NOT be integrated with primary care systems from the outset, but there is ongoing development of this functionality and we will work with you to ensure you have the information you need throughout this process.
- You can refer to all Feel Good Suffolk services using a simple referral housed within DXS on SystmOne. The form is now available from the ‘Community, Referral’ folder in DXS and is called ‘Feel Good Suffolk’.
- Pharmacy teams should use the ‘self-referral form’ on this website via this link. This can be completed on a patient’s behalf, as well as by the patient themselves.
- Once submitted, all forms will be ‘triaged’ to the Feel Good Suffolk team best suited to meet the client’s needs on a locality basis so they can follow up with the most timely, tailored support.
Important – Waveney-based practices
- Waveney practices should support the patient to make a self-referral via this link – Self-referral form
- For physical activity referrals, please continue to refer directly to Active Now: Active NoW – Online Referral Form – ReferAll – Online Referral Form (refer-all.net)
Download our free, useful resources
Download 4 page Stop Smoking leaflet
Download 1 x A5 Feel Good Suffolk flyer
Download 4 x A4 Feel Good Suffolk posters
Download 1 x double-sided A6 Being Active card
Employee Stop Smoking toolkit
Eligibility / Target audiences for each service area
* IMPORTANT UPDATE* Weight Management – Suffolk residents, excluding Waveney
From 16 February 2026, FGS’s eligibility criteria changed to align with the new Weight Management and Complex Obesity Service for Suffolk residents (excluding Waveney). From this date, all patients with a BMI over 40 should be referred to WMCOS instead of Feel Good Suffolk for clinical review.
Feel Good Suffolk will continue to accept self-referrals and professional referrals for patients that meet the following criteria:
– Resident in Suffolk
– Aged 18 years and over
– Motivated to achieve a healthy weight
– Have a BMI between 30* and 40 (see below exception)
*Individuals from minority ethnic groups or with an existing health condition are eligible for support if they have a BMI between 27.5 and 40
For patients with a BMI of 40 or above, their GP should direct referrals to the Weight Management and Complex Obesity Service (WMCOS). More information about this service can be found here: www.suffolkandnortheastessex.icb.nhs.uk/weightmanagement
Please note that all referrals into WMCOS must be made via a healthcare professional. WMCOS does not accept self-referrals.
If inappropriate self-referrals are made to Feel Good Suffolk, the individual will be advised to seek a professional referral to WMCOS.
Once accepted by WMCOS, a full clinical assessment of each patient will take place and a treatment pathway will be recommended. This may include Feel Good Suffolk. In these cases, Feel Good Suffolk will support that patient as usual, and discharge them back to WMCOS upon completion of their intervention.
Waveney residents
Feel Good Suffolk will continue to accept referrals for individuals with an BMI of 40 or above subject to the following a) A professional referral is received, confirming that the individual is suitable and safe to engage with Feel Good Suffolk.
OR
The individual has undertaken a consultation with a suitably qualified healthcare professional, prior to submitting a self-referral form. This should be clearly noted on their self-referral form.
Please note – if one of our Advisors have concerns about the safety of an individual, we will ask the individual to seek a professional referral. This could happen if the individual has a high BMI, several health conditions, or if they do not tell us that they have had a consultation with a healthcare professional in their self-referral form.
Eligibility criteria for Stop Smoking
Clients/patients you refer must be:
- resident in Suffolk
- current smoker
- aged 12 and above
- wishing to stop smoking
Eligibility criteria for Healthy Weight
Eligibility criteria for Healthy Weight services:
Firstly, you will need to know your Body Mass Index (BMI) – You can find out your BMI on the NHS website. To access targeted support from Feel Good Suffolk, you must:
- Be a resident in Suffolk
- Be aged 18 years and over
- Be motivated to achieve a healthy weight
- Have a BMI between 30* and 40 (see below exception)
*Individuals from minority ethnic groups or with an existing health condition are eligible for support if they have a BMI between 27.5 and 40.
Suffolk residents, excluding Waveney:
If you have a BMI of 40 or above, you should ask your GP for a referral to the local Weight Management and Complex Obesity Service (WMCOS). We cannot accept your referral directly.
Waveney residents
If you live in Waveney and have a BMI of 40 or above, we require you to have a consultation with your GP before you submit a self-referral, or they can submit a referral to Feel Good Suffolk on your behalf.
Eligibility criteria for Be Active
Please note: we can only provide Exercise on Referral to clients who have been referred by a healthcare professional and meet the criteria to access.
Clients/patients you refer for any physical activity support must be:
- Resident in Suffolk, aged 18 years and above
- People who are inactive (as set out by the UK Chief Medical Officers’ guidelines)
- Motivated to be more active
- Clients must have a BMI below 40.
To be eligible for Exercise on Referral, clients/patients should have one of the following:
– A stable long-term health condition, e.g, diabetes, cancer
– A disability
– No contraindications to exercise
Feel Good Suffolk can support the following cohorts to access wider physical activity provision:
- People with long-term conditions and limiting illness
- People with disabilities
- People from ethnic minority backgrounds
- People living in deprived areas/on low incomes
- Unpaid carers
- Pregnant women
- People exiting from rehabilitation services
Using the referral form to access local support
You can use this referral form if you are a clinician making the referral on behalf of a client.
The form will be submitted to a Feel Good Suffolk advisor who will then contact the client to support them in accessing information contained on this website or community assistance local to them.
They can also advise clients on the eligibility criteria for more intensive levels of support around managing a healthy weight, stopping smoking and being more active.
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