Kickstart your health with Feel Good Suffolk

Feel Good Suffolk is here to help you every step of the way in making positive changes for your health.

Other ways to get in touch

Call us

Please call this number to speak to your local Customer Service team who can help you complete an online referral to Feel Good Suffolk.

T. 0345 603 4060

General enquiries

Please get in touch with us here for general enquiries only. Please note this general enquiry email is not the self-referral form for further support.

Send us a general enquiry

Please check your eligibility for support by reading the criteria below.

If you do not meet the criteria you may not be eligible to support from a Feel Good Suffolk advisor.

Eligibility criteria for Stop Smoking

You must be:

– Resident in Suffolk

– Current smoker

– Aged 12 and above

Eligibility criteria for Healthy Weight

Firstly, you will need to know your Body Mass Index (BMI) – You can find out your BMI on the NHS website. To access targeted support from Feel Good Suffolk, you must:

Be a resident in Suffolk

Be aged 18 years and over

Be motivated to achieve a healthy weight

Have a BMI between 30* and 40 (see below exception)

*Individuals from minority ethnic groups or with an existing health condition are eligible for support if they have a BMI between 27.5 and 40.

Suffolk residents, excluding Waveney:

If you have a BMI of 40 or above, you should ask your GP for a referral to the local Weight Management and Complex Obesity Service (WMCOS). We cannot accept your referral directly.

Waveney residents

If you live in Waveney and have a BMI of 40 or above, we require you to have a consultation with your GP before you submit a self-referral, or they can submit a referral to Feel Good Suffolk on your behalf. 

Eligibility criteria for Be Active

Please note: we can only provide Exercise on Referral to clients who have been referred by a healthcare professional and meet the criteria to access.

To be eligible for Exercise on Referral, you should be/have:

Resident in Suffolk, aged 18 years and above
Inactive (doing less than 150 minutes activity a week as set out by the UK Chief Medical Officers’ guidelines)
Motivated to be more active
No contraindications to exercise
A BMI below 40.

As well as the above you must also have one of the following:

A stable long-term health condition, e.g, diabetes, cancer
A disability

To be eligible for wider physical activity provision, you should be/have:

Resident in Suffolk, aged 18 years and above
Inactive (doing less than 150 minutes activity a week as set out by the UK Chief Medical Officers’ guidelines)
Motivated to be more active
No contraindications to exercise

As well as the above clients/patients must also identify as being from one of the below cohorts:

People with long-term conditions and limiting illness
People with disabilities
People from ethnic minority backgrounds
People living in deprived areas/on low incomes
Unpaid carers
Pregnant women
People exiting from rehabilitation services

Your BMI must be below 40, (You can find out your BMI on the NHS website)

What support to expect from Feel Good Suffolk

What happens when you make a self-referral?

Your referral will be sent to your local Feel Good Suffolk team. They will review the information you’ve given and contact you to talk about the type of support that may suit you best.

We may contact you by phone, text or email. Please check your junk or spam folder in case our email goes there.

What types of support do we offer?

Feel Good Suffolk is a free healthy lifestyles service for people living in Suffolk. Support is delivered locally, so people can access help that fits their circumstances and the services available in their area.

The service supports adults who want help to:

Stop smoking
Manage their weight
Become more physically active

You can use this website to find information and practical tips to help you get started. For those that meet Feel Good Suffolk’s eligibility criteria and would like more personalised support, a range of targeted interventions are available via a self-referral to a Feel Good Suffolk Advisor. An advisor will contact you to talk through your situation and help you choose the most suitable option.

You can find out more about the types of support we offer on our About Us page

What do we not offer?

There are a number of support services that Feel Good Suffolk does not offer.

They include:

Prescription and/or administration of weight loss medication (including injections or tablets)
Support for those wishing to undergo bariatric surgery
Support to stop vaping (but information is available on our website here: Stop vaping – Feel Good Suffolk).
Counselling and therapeutic services
Clinical interventions or advice
NHS Health Checks
Child Weight Management

We are also unable to refer clients into clinical support.

Our Weight Management support:

Feel Good Suffolk provides general advice on healthy eating and lifestyle changes. This is suitable for most people looking to lose weight.

If you feel that you need a different type of support, you should discuss your options with your GP. There are other services and programmes which may be more suitable for your needs. These include:

National programmes for people with specific health conditions such as diabetes or hypertension.

The local Weight Management and Complex Obesity service (WMCOS). This service offers specialist dietary advice, medications and bariatric surgery, subject to eligibility and clinical prioritisation. More information can be found here: www.suffolkandnortheastessex.icb.nhs.uk/weightmanagement . Your GP will be able to submit a referral to these services if appropriate for your needs.

When to see your GP for a referral

When to see your GP for a referral

Weight management:

If you have a BMI of 40 or higher:

Suffolk residents, excluding Waveney– you should ask your GP for a referral to the local Weight Management and Complex Obesity Service (WMCOS). We cannot accept your referral directly.
If you live in Waveney, we require you to have a consultation with your GP before you submit a self-referral, or they can submit a referral to Feel Good Suffolk on your behalf.

Physical activity:

If you wish to access our Exercise on Referral offer, you need to ask your GP to submit a referral on your behalf. This is so we can confirm that Feel Good Suffolk’s support is suitable and safe for you.

Make a Referral

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